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Saturday, January 28, 2012

Costa Updates Compensation for Customers Impacted By Costa Concordia Grounding

Costa Cruises today announced that they would provide full refunds to cruise passengers onboard the Costa Concordia. In addition, they would provide $15,000 in cash per customer, provided they sign a waiver that they would not participate in any further litigation against the cruise line.

The compensation package for Costa Concordia guests who have returned home includes:
  • A lump sum of $14,500 per person as indemnification, covering all damages, including loss of baggage and personal effects, psychological distress and loss of enjoyment of the cruise vacation.
  • Reimbursement of the value of the cruise, including harbor taxes
  • Reimbursement of air and bus transfers included in the cruise package
  • Full reimbursement of travel expenses to reach the port of embarkation and return home
  • Reimbursement of any medical expenses resulting from the cruise
  • Reimbursement of expenses incurred onboard during the cruise

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